FAQs • San Pablo, CA • CivicEngage

Do I need a permit to fix my sewer line?: Yes. In fact, you probably need 2 permits. One from West County Wastewater District at (510) 222-6700, and one from the City Public Works Division (510) 215-3060 for any excavation in the street or sidewalk. Also, please note that any work in the street must be done by a licensed contractor with a Class A, C-12, C-34 or D-56 license, or a combination of a C36 and a T-1, or a C-42 and a T-1 license.

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Public Works

1. Some individuals in my neighborhood damaged one of the new trees the city just planted, what can I do?: Vandalism is an ongoing problem for the City. Each tree costs $150 to replace. If you see anyone damaging street trees please call the Police at (510) 215-3130.

2. How do I find out when the Street Sweeper will sweep streets in my area?: Commercial streets are swept four times per month (consult signs where posted). Residential streets are swept Tuesdays or Wednesdays every other week. Only public streets are swept. Please consult the Street Sweeping/No Parking signs before you park. Tickets are $60.00! See our street sweeping Calendar and map, or (Spanish) Calendar and map for questions call (510) 215-3070. Street Sweeping

3. The areas around Pullman and Van Ness overflowed during the rainy season and flooded some houses. What is the City doing to prevent that in the future?: Storm drains flow into the creeks and San Pablo and Wildcat creeks have limited capacities and are located on private property. Therefore the city can not control the creek flow or capacity. The city encourages homeowners along the creeks to help keep the drains clear of obstructions and to purchase flood insurance.

4. How do I get speed bumps installed on my street?: Streets on which speed humps have been requested are evaluated for conformance with specific criteria which have been adopted by the City Council and approved by the Police and Fire Departments. These criteria include things such as the type of street, whether it's a Primary Emergency Response Route, volume of traffic, measured speed of traffic, road geometry, etc. You may call (510) 215-3060 to request an application package.

5. Who should I call to report a street light that's out?: Please call Public Works at (510) 215-3070 to report it. It is very is important to provide the address where the street light is located and the pole number, which can be found on the pole itself, we will notify PG&E so they can fix it. Or you can report it directly to PG&E's website listed below. Street Light Outage

6. There is a pothole in my street. What can I do about it?: Call Public Works Maintenance at (510) 215-3070 to report it. We will schedule a crew to patch it.

7. Do I need a permit to fix my sewer line?: Yes. In fact, you probably need 2 permits. One from West County Wastewater District at (510) 222-6700, and one from the City Public Works Division (510) 215-3060 for any excavation in the street or sidewalk. Also, please note that any work in the street must be done by a licensed contractor with a Class A, C-12, C-34 or D-56 license, or a combination of a C36 and a T-1, or a C-42 and a T-1 license.